ASPECTOS POSITIVOS DA GESTÃO DE CONFLITOS PARA AS ORGANIZAÇÕES

  • Cecília Machado Henriques Universidade Federal de Santa Catarina
  • Rodrigo Rafael Cunha

Abstract

This article addresses the issue of conflict management, especially not a group of people as organizations. It is a theoretical study, without qualifying what is conflict, its sources and strategies to manage conflict in order to generate advantages for organizations. It seeks to answer the following research question: how can conflict management help an innovation in organizations? It is hoped that this study is a solution for the discussion on a thematic, since conflict management is a necessity in organizations for an organization in its objectives, as well as for the well-being of the people who are acting.

Published
2017-09-07
How to Cite
HENRIQUES, Cecília Machado; CUNHA, Rodrigo Rafael. ASPECTOS POSITIVOS DA GESTÃO DE CONFLITOS PARA AS ORGANIZAÇÕES. International Congress of Knowledge and Innovation - Ciki, [S.l.], v. 1, n. 1, sep. 2017. ISSN 2318-5376. Available at: <http://proceeding.ciki.ufsc.br/index.php/ciki/article/view/319>. Date accessed: 19 june 2019.