SOFTWARE ARTIFACTS AS KNOWLEDGE PRODUCTS: AN INVESTIGATION IN THE SOFTWARE INDUSTRY
Abstract
Knowledge Management (KM) has become fundamental for companies that seek to store, code, retrieve and disseminate knowledge in the environment in which they operate. In the software industry, KM presents itself as a form of management with relevant contribution potential, since this industry produces information on a constant basis. To this end, knowledge is consolidated in software artifacts, which occur through the extraction of data. Thus, this work aims to present an investigation of software artifacts as knowledge products. Therefore, we conducted interviews and a questionnaire with ten software project managers. As a result, it was observed the relevance of reuse, intellectual capital, and innovation in these companies of the software industry.
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