IMPLEMENTATION OF AN INITIATIVE FOR KNOWLEDGE MANAGEMENT IN A TECHNOLOGY COMPANY. THE CASE OF THE ELECTRONICS AND INSTRUMENTATION DEPARTMENT OF INVAP S.E.
DOI:
https://doi.org/10.48090/ciki.v1i1.1342Keywords:
Knowledge Management, INVAP S.E, Knowledge Mapping, Knowledge MatrixAbstract
This paper presents the results of a knowledge management implementation in a functional unit of the company INVAP S.E. It followed an approach that aligned the strategic objectives of the company, the needs of the Business Unit, with the characteristics of the selected knowledge management tools with the aims to obtain short-term solutions and to provide immediate tangible results. The methodology was based on a combination of Knowledge Management tools, which allowed them to enhance their results. This experience allowed understanding the incorporation of knowledge throughout a product development process and identifying critical aspects, both specific to the project and contextual to the organization. The work provides a detailed methodology for the implementation of knowledge management initiatives.
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