KNOWLEDGE MANAGEMENT BENEFITED BY INDUSTRY 4.0 INTEGRATION: A SCOPING REVIEW
DOI:
https://doi.org/10.48090/ciki.v1i1.1179Keywords:
Industry 4.0, Fourth Industrial Revolution, Knowledge managementAbstract
This paper aims at identifying the main knowledge management (KM) abilities benefited by Industry 4.0 (I4.0) integration. For that, a scoping review was carried out to examine the relevant literature. Firstly, fourteen abilities of KM were identified, from which ‘Transferring knowledge with I4.0 technologies’ stands out in number of citations. Secondly, ten categories of technologies were examined according to their role. Regarding the integration of I4.0 and KM, results indicate that companies that adopt I4.0 technologies, such as internet of things or visualization technology, are more likely to systemically reinforce their learning and knowledge sharing abilities across the organization. Overall, results reveal that the positive effect of I4.0 technologies is especially observed when considering the learning development at the organizational level.
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