MANAGING DATA AND CRITICAL FACTORS IN IMPLEMENTING AN INFORMATION GOVERNANCE (IG) INITIATIVE WITHIN A TEXAN COLLEGE PROGRAM

Authors

  • Kristyn
  • Tereza University of North Texas

Keywords:

eDiscovery, Information Governance, Compliance, Privacy, records management

Abstract

This paper outlines the development and sustainability process of an Information
Governance (IG) Program at a college program in Texas. It employs an action research as
methodological approach to lay out the critical factors in executing the information governance
(IG) program, while discussing the key components in designing and implementing strategies,
policies, practices, and compliance. Findings emphasize the importance of aligning the IG
program with strategic objectives and organizational culture. The participatory nature of action
research enhances program sustainability and buy-in. Effective communication, training, and
change management are highlighted as crucial for successful information governance adoption,
along with the relevance of eDiscovery in the process. The study aims to provide a tailored
governance framework within the context of a college program, while considering its unique
needs, offering potential applicability to various industries

Author Biographies

Kristyn

Kris Helge currently serves as Deputy Director of Information Management at the Colorado Judicial Branch. Working there, he is setting up an Information Governance Program and also manages an Enterprise Project Management Organization.  He also serves as adjunct faculty at Texas A&M University School of  Law and at Rutgers University.  Kris offers presentations and publishes books and articles regarding Information Governance. He holds a PhD in Information Science and a MS in Library Science from the University of North Texas, a JD from South Texas College of Law, and a BA from Baylor University. 

Tereza, University of North Texas

 

Dr. Merlo is a researcher, professor, and practitioner working for the University of North Texas where she teaches courses in Knowledge Management Tools and Technologies. She is an avid investigator focused on Knowledge Management Systems and their impact on organizational operations, strategies, and performance.

She received her Ph.D in organizational management with minor in information technologies, and holds two Masters in information sciences from the Federal University of Bahia (UFBa) and University of North Texas. Dr Merlo has been the recipient of multiple awards for leadership, data and records management, information literacy, diversity and inclusion, and business development. She was also the recipient of multiple scholarships, including Coordenacão de Aperfeiçoamento de Pessoal de Nível Superior (CAPES), sponsorship for the Master program, and Fundação de Amparo à pesquisa do estado da Bahia (Fapesb) for research focusing on digital repositories in a post graduate program at UNIFACS University in Salvador, Bahia, Brazil.

Dr Merlo is part of the scientific committees for Knowledge and Performance Management, Knowledge-Based System, and the Journal of Information and Knowledge Management journals, among others. Dr Merlo serves on the international advisory board for the International Conference on Knowledge Management (ICKM), having served as co-chair organizing the 15th annual ICKM Conference program. Dr Merlo was the keynote speaker for the ICKM 15th Conference in the University of Santa Catarina, UFSC, Brazil in 2019.

In addition, she has solid background as a consultant and professional in the field of library management and has built several information units, including libraries and archives. She worked for City of Austin for 10 years as a librarian, where she chaired the Culture and Diversity Committee for several years and had an active role serving as chair for the Texas Library Association. Dr Merlo was the recipient of the Junior Guild Award in 2015 for best project and leadership on diversity in inclusion in public libraries in the state of Texas.

Dr. Merlo’s research interests include Knowledge Management Systems (tools, technologies, governance, and processes), information systems, artificial intelligence and machine learning, business intelligence, data analytics and governance, leadership, and cloud computing. Her professional experience in corporate includes some of the Fortune 100 companies. She is the editor of the books Understanding, Implementing, and Evaluating Knowledge Management in Business Settings and AI and data analytics in organizational management by IGI-Global.

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Published

2023-12-02

How to Cite

Helge, K., & Merlo, T. R. . (2023). MANAGING DATA AND CRITICAL FACTORS IN IMPLEMENTING AN INFORMATION GOVERNANCE (IG) INITIATIVE WITHIN A TEXAN COLLEGE PROGRAM. International Congress of Knowledge and Innovation - Ciki, 1(1). Retrieved from https://proceeding.ciki.ufsc.br/index.php/ciki/article/view/1380

Issue

2023: Proceedings of the XIII International Congress on Knowledge and Innovation (ciKi) - Preliminary Version

Section

Full Paper

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