BENEFITS OF KNOWLEDGE MANAGEMENT FOR THE BRAZILIAN PUBLIC SECURITY MODEL
A LITERATURE REVIEW FROM 2019 TO 2023
Keywords:
Keywords: Knowledge management; Public Governance; Public security.Abstract
Abstract: Knowledge management (KM) has become essential for organizational development. However, there are significant challenges to be faced in public security, restricting its implementation. Nonetheless, it is assumed that KM benefits could improve public security governance models, particularly the Brazilian model. The present study aims to review the literature that addresses the benefits of KM for public security. To this end, databases such as, Scopus, Web of Science and the Brazilian Library of Theses and Dissertations were explored to find the most recent scientific publications, covering the period from 2019 to 2023. The results identified 24 studies that highlight how KM can favor the development of new processes, organizational arrangements, strategies and tactics, facilitating decision-making process and operational capabilities.
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