GESTÃO DO CONHECIMENTO COMO FERRAMENTA PARA MELHORIA DO TRABALHO COLETIVO E COLABORATIVO

Autores

  • Alexsandra Monteiro da Silva Universidade Federal Rural de Pernambuco
  • Ana Claudine Siqueira Correa
  • José Mário Ribeiro De Souza Filho
  • Gleybson Dos Santos Farias
  • Ricardo André Cavalcante Souza

Resumo

This paper describes the experience of applying knowledge management techniques and tools to improve the collective work of a software requirement elicitation team of a federal judiciary institution. For this purpose, the knowledge management cycle was used as a guide and it is composed of the activities of capture, sharing and application of knowledge with the following objectives: survey and structuring of information essential to the business; exchange of knowledge between people; and practical application of knowledge in real problems of the institution. The results show that a systematic knowledge management can contribute to the effectiveness of collective and collaborative work.

Downloads

Publicado

2017-09-06

Como Citar

da Silva, A. M., Correa, A. C. S., Filho, J. M. R. D. S., Farias, G. D. S., & Souza, R. A. C. (2017). GESTÃO DO CONHECIMENTO COMO FERRAMENTA PARA MELHORIA DO TRABALHO COLETIVO E COLABORATIVO. Anais Do Congresso Internacional De Conhecimento E Inovação – Ciki, 1(1). Recuperado de https://proceeding.ciki.ufsc.br/index.php/ciki/article/view/243