TOWARDS A KNOWLEDGE MANAGEMENT STANDARD FOR THE NETWOK OF THE SENAI INNOVATION INSTITUTES
Keywords:
framework, standards, implementation procedure, research and technology organizationAbstract
This paper describes how a KM framework for the Brazilian network of SENAI innovation institutes is being developed using a multi-stage, participatory approach. First, selected KM standards are presented. They form the basis for a workshop series aimed at gathering KM requirements from representatives of the SENAI institutes. In addition to a short online survey, the challenges and success factors of the KM introduction are the focus of attention on the basis of five phases of KM implementation and anchoring.
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