OPTIMIZING PROCESSES, DRIVING INNOVATIONS IN UNIVERSITIES: PROCESS-BASED RISK MANAGEMENT
Keywords:
Business Process Management; Risk Management; technological development; Universities; Final Processes.Abstract
This study presents a new approach for management of Brazilian universities. This model aims to present a process-based risk management in universities, seeking to optimize university processes for a better value delivery of finalistic processes such as research and technological development. For this, a multisite study was developed in 5 of the 10 first places in the MEC rankings. From this qualitative study, a conceptual model was developed for the optimization of processes in universities, based on these improvements in risks.
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