DESIGN THINKING AND PUBLIC POLICIES
DOI:
https://doi.org/10.48090/ciki.v1i1.895Keywords:
design thinking; systematic review; policy designAbstract
The participation of different social actors in the process of formulating and developing public policies has traditionally been reserved for political authorities. From this reality, it is questioned how design thinking contribute to the cycle of public policies? To answer this question, we conducted a systematic and integrative literature review, using the protocol proposed by Kitchenham (2004). We found that design thinking is applicable in the process of developing public policies, especially in the stages of preparing alternatives and making decisions, although with some criticisms, especially regarding scalability. Even so, it is a little explored topic that can be developed in future works, in addition to management and innovation processes, but also as a process for the elaboration of public policies, especially by the expression “policy design”.
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