IDENTIFICAÇÃO DE TENDÊNCIAS EM DESIGN DE SERVIÇOS: UMA ANÁLISE BIBLIOMÉTRICA DA PRODUÇÃO CIENTÍFICA
Abstract
Este estudo evidencia a importância da recuperação de estudos que já foram realizados e da produção científica na área de design de serviços e de tendências, por meio de revisão sistemática, do tipo bibliométrica. Desta forma, apresentou-se uma análise quantitativa das produções científicas resultantes de uma busca que associou os descritores “service design” AND “trend*” OR “macro trend*”. O período escolhido para a análise foi entre 2008 e 2015 e o protocolo de busca envolveu duas bases de dados: Scopus e Web of Science, gerando um total de 50 artigos, que foram tabulados e apresentados em forma de análise. Assim, a partir dos resultados analisados, espera-se que mais trabalhos sejam realizados e publicados, contribuindo para a difusão do tema.
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