GOVERNMENT AS A PLATFORM
CRITICAL SUCCESS FACTORS
DOI:
https://doi.org/10.48090/ciki.v1i1.891Keywords:
Government as a platform; open government; e-government; digital government.Abstract
In recent years, the concept of digital platforms has been incorporated into public administration, giving rise to the term “Government as a platform”. Government as a platform presents itself as a technical-organizational model, supported by digital architecture technologies with open and modular standards that, based on government regulation and moderation, provides the connection between government and society for the co-creation of services and policies of high public value. Based on a scope review, which included theoretical, descriptive and case study articles published in the last decade, this article aims to identify the aspects that make up a government as a platform and that are decisive for its success, considering strategies and actions on the technical, regulatory and organizational axes, internally to the government and externally, to society.
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