INOVAÇÃO ABERTA: O CASO TELEFÔNICA OPEN FUTURE
Abstract
A inovação aberta é um novo paradigma em que as empresas podem incorporar inovações com base na utilização compartilhada tanto de fontes internas quanto externas. A Telefônica, uma das principais empresas do setor de telecomunicações, possui um programa de inovação aberta denominado de Telefônica Open Future (TOF). Desta forma, este estudo tem por objetivo identificar as estratégias da inovação aberta da Telefônica. Para tanto, os procedimentos técnicos utilizados foram a pesquisa bibliográfica e documental, com uma abordagem qualitativa. Os resultados revelaram que o TOF envolve uma série de atores para o mapeamento, acompanhamento e investimento de startups. Nos últimos anos, o programa tem se expandido para a América Latina, particularmente o Brasil.
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