KNOWLEDGE FLOW IN COMPLEX SOCIOTECHNICAL SYSTEMS: A PROPOSAL FOR VISUAL REPRESENTATION OF THE FLOW

Authors

  • Jaime Miranda Junior Universidade Federal de Santa Catarina - UFSC
  • José Leomar Todesco Universidade Federal de Santa Catarina - UFSC
  • Denilson Sell Universidade Federal de Santa Catarina - UFSC
  • Lídia Neumann Potrich Universidade Federal de Santa Catarina - UFSC
  • Caroline de Medeiros Universidade Federal de Santa Catarina - UFSC

Keywords:

Knowledge flow, Knowledge flow representation, complex sociotechnical systems

Abstract

This study proposes a visual representation of knowledge flow in complex sociotechnical systems (SSTCs), which are characterized by the diversity of components and the unpredictability of risks inherent in the interactions among their elements. In a literature review, models were found that guide and define the elements present in the flow, as well as their visual representation, but without encompassing the inherent complexity of SSTCs. To assess its feasibility, an analysis of operational safety events was conducted using transcripts of interviews with professionals in the oil and gas industry. Through the transcripts, it was possible to extract the elements and represent the flow according to the proposal. The proposal proved to be promising and assisted in the qualification of knowledge, thus constituting an alternative for the analysis of knowledge in SSTCs.

Downloads

Download data is not yet available.

Published

2023-11-21

How to Cite

Miranda Junior, J., José Leomar Todesco, Denilson Sell, Lídia Neumann Potrich, & Caroline de Medeiros. (2023). KNOWLEDGE FLOW IN COMPLEX SOCIOTECHNICAL SYSTEMS: A PROPOSAL FOR VISUAL REPRESENTATION OF THE FLOW. International Congress of Knowledge and Innovation - Ciki, 1(1). Retrieved from https://proceeding.ciki.ufsc.br/index.php/ciki/article/view/1403

Most read articles by the same author(s)